What are your fabric shipping charges by size for USPS Priority Mail USA shipments

Up to 8 yards of fabric - $6.80 USD *

8 to 22 yards of fabric - $13.35 USD *

*Includes Tracking and Delivery Confirmation

Shipping times and methods

 All orders will ship by the next business day, unless something happens out of our control. If that is the case, you will be notified by email and given the option to change or cancel your order. If we do not hear back from you, your order will ship as soon as possible with your original choices.

Shipping charges are based on postal or carrier shipping expenses and include a minor (less than $1) handling fee. You may choose from UPS(coming soon) or the Postal Service. Express shipping is available, and will ship out same business day when the order is received before 2:00PM EST.  When you add items to your shopping cart, you can choose which shipping method you prefer, and a price will appear for each option.  Please note that bulky items like flannel or batting may not qualify for the Flat Rate shipping options.

International shipping

We DO ship internationally.  When you make your account, if your country's name is listed in the drop-down menu, then we ship to your country. If it is not listed, you can contact us to see if we can add it to the list. We use the Postal Service as our international shipper.  When you add items to your shopping cart, you will be able to choose the shipping option you prefer, and prices will appear. For orders over 22 yards, the international shipping charges cannot be accurately determined by our automated system, so please choose the "International over 22 yards" shipping option.   We will contact you by e-mail with shipping options and prices. If we do not hear back from you before our normal shipping time, we will ship your order the least expensive way.  Please note that bulky items like flannel and batting may not qualify for the standard shipping rates. We do not guarantee that our shipping quote will be your final price as some countries charge additional fees.  ALL ADDITIONAL TAXES, DUTIES, CUSTOMS, ETC. ARE THE CUSTOMER'S RESPONSIBILITY. 

We have a Spanish speaker and writer available to assist you as well.  Email Yasmine at Yasmine@Fabriclovers.com 

How to use coupons, discount codes or promotional codes

During your check out process on the final checkout page, you will see a "Promotional Code" box at the bottom of the page for a "promotional code". Just enter your coupon code, discount code or promotional code in the box and hit the "Apply" button located beside the Box.  Don't worry, just email or call us and we can do it for you as well.  Info@FabricLovers.com or Toll Free 855-MY-QUILT.

Only one Promotional Code may be used per order.

Order minimums for cut fabric
The minimum order for fabric cut from the bolt is 1/2 yard, and you may place your order in whole or 1/8 yard increments. Clearance items are different, and will say what the minimum order is for each item.

Is my credit card transaction and information safe?

We use Authorize.net and PayPal which are among the safest credit card gateways in the world.

Payment types accepted

We accept Visa, MasterCard, Discover, American Express and PayPal.

Customer Rewards Program
We truly value you as a customer, and love to have repeat business. To help show our gratitude for customer loyalty, we have a Customer Rewards Program. There is no signing up to do--every customer is automatically included in the Program.  Every time that you accumulate $500 in purchases (excluding taxes, shipping, and returned items; unfortunately, orders using promotional codes do not count toward the $500), you will receive a coupon via email for $10 off another order! You must enter the coupon code during your checkout process to receive the discount. Only one discount may be used per order. This program is subject to change at any time.

How to use gift certificates
During your check out process, you will see an area for a promotional code. Just enter your gift certificate there. Gift certificates can not be redeemed for cash, and any remaining balances will remain on the gift certificate.

How to order gift certificates
Go to the Gift Certificates link under the Categories listing to the left on the website. Minimum order is $15. If you would like a denomination different than what is listed, email us at info@fabriclovers.com, and we will get you what you need.

Gift certificates can be sent via email or a printed certificate can be sent via the Postal System. First Class postage is included in the price; expedited service is available for an additional shipping fee.

Gift orders / Gift messages
If this order is a gift, please make sure to insert the recipient's correct address. Also, please make a note in your shopping car in the "Order Notes" section that this order is a gift, and we won't include the invoice in the box--we'll send it to you instead! You  may also include a message to your recipient in this box as well, and we will include your message with the order.

The fabriclovers.com gift message service available to our customers is subject to our review.  We reserve the right to remove any or all content from a gift message that is, in our sole discretion, deemed inappropriate.

Changing your order after it's submitted

We like to ship fast because we know you don’t want to wait any longer than necessary for your order! So, if you do find you’ve made a mistake on your order, please call us at 855-MY-QUILT during regular business hours (Monday through Friday, 9AM-9PM Eastern Time) right away! We will do our very best to accommodate your change; however, if the fabric has already been cut, it may be impossible to change your order.

Backorders
We have an online inventory system that should keep backorders to a minimum; however, since the inventory is not reduced until an order is finalized, there is a chance that an item in your cart may no longer be available by the time you check out. If that is the case, we will contact you as soon as possible to see what you would like to do. Many items can be put on backorder, but some are discontinued and may be impossible to restock.

Returns

We want you to be happy with your purchase! If we make a mistake, or if something you receive is defective, please contact us within 21 days of delivery at: returns@fabriclovers.com. If the item is still in original condition, we will pay for the return shipping, and send a replacement out right away. Please note that some items may no longer be available. If that is the case, you will have the choice of another item of equal value, a credit on your account, or your money back.

If you receive your order, and then change your mind, please contact us within 21 days of delivery at: returns@fabriclovers.com. The item must be in original condition. Once the item is received, we will credit your account for the purchase amount minus the shipping charges.

All returns must be received by us within 30 days of your receipt, or the return may not be permitted.

Please note that we cannot accept patterns or books as return items due to copyright issues.

All sales from our Clearance Section are final.

Contact information

We can be reached by email at: info@fabriclovers.com. We do our very best to answer all emails within 24 hours of receiving them; however, we do take days off, and sometimes family duties will pull Beth away from her fabric stash on Saturdays as well. We hope you will understand if that is the case.

For urgent matters, we can be reached by phone Monday through Saturday from 9 am - 9 pm Eastern Time at 855-MY-QUILT.  If you get our voice mail, please know we will get back to you as soon as possible.

If you’d like to mail us pictures of finished projects or items you think we would be interested in, please send them to:

FabricLovers.com
PO Box 211094
Columbus, OH 43221-8094

Be sure to include your name and contact information! If you’re sending a picture of a finished project, please include some information on that, too, such as who you made it for, why you made it, what is special about it, etc. Please note we will only return items that come with a self-addressed, stamped envelope.

Club Memberships
You will automatically be billed on or shortly after the first day of each month, and should receive your fabric within the first two weeks of the month. You may cancel at any time by sending an email to: clubs@fabriclovers.com.

Submissions
We would love to hear from you with your comments regarding our products and website. You can email us at: comments@fabriclovers.com. Please note that any comments, feedback, notes, messages, pictures, ideas, suggestions, or other communications sent to fabriclovers.com shall be and remain the exclusive property of FabricLovers.com!, and may be posted on the website with your first name and state, if provided. You may include a request in your comment to remain anonymous, which will be honored.

Security and privacy
We value your on-line security and right to privacy. Fabriclovers.com is a completely secure site. Your order will be processed by an encrypted secure server to safeguard your credit card and other sensitive details. Your information is used only to process your order. We do not sell or distribute any of your personal data. We take your trust in us very seriously, and will never breach the confidence you have placed with us.

What is a fat quarter?
A fat quarter is a cut of fabric that is 18" long by 22" wide. Many quilters like to use fat quarters.

Do you have a catalog?
We do not have a print catalog because our inventory is constantly changing. All the items we have are online.

Colors on the site
We have done our best to display as accurately as possible the colors of the products shown on this web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Flammability issues for children's sleepwear
None of the fabric on this site has been treated to be flame resistant, nor has it been approved for commercial use in children's sleepwear unless otherwise noted on the listing itself.

How do you determine what to stock in the online store

We listen to our customers/inquiries and survey our customers and subscribers, meet with manufacturers, attend trade shows, read tons of magazines...and most popular--Educated Guess!!!